Reviews
Apartment Review from an Independent Evaluator
The area was neat and clean. The amenities looked well kept. The leasing professional was natural and engaging. I felt that the professional attempted to point out features in the apartment.
Apartment Review from an Independent Evaluator
While the community was a bit dated, the staff was outstanding.
Apartment Review from a Current Renter
Great maintenance staff and front desk staff. Living space is dated (counters, carpet, paint, stove, etc)
Apartment Review from a Current Renter
It's relatively quiet, it's just a great place to rest your head and feel at home.
Apartment Review from a Current Renter
Bins are NOT empthyied o
Apartment Review from a Current Renter
A few community members are inconsiderate of others and leave their trash everywhere for the rest of us to clean up.
Apartment Review from an Independent Evaluator
This community was older so some of the features were outdated however pricing was average for the area and size of apartment. The apartments were spacious. The staff was very nice and accommodated my needs well. There were small updates that help the look of the apartments. A few good decorations and furniture would make a huge difference in the apartments.
Thank you for taking the time to review our apartment homes. We're so glad you had a pleasant experience while touring our community. It's our goal to make everyone feel comfortable and at home at Northwest Hills. Please let us know if we can be of any assistance to you in the future. Have a lovely day!
Sincerely,
Kimberly J. Taylor, CAM
Community Director
Sincerely,
Kimberly J. Taylor, CAM
Community Director
Apartment Review from a Current Renter
The area lacks Austin like attractions
Apartment Review from an Independent Evaluator
The price point was reasonable for what you received and the grounds were maintained as would be expected. The leasing consultant was approachable and pleasant.
Thank you for taking the time to rate our community. We value all feedback and appreciate the kind words from you.
Apartment Review from a Current Renter
good value, pretty central location, quiet envrionment
Apartment Review from an Independent Evaluator
The manager was super engaged and the environment was welcoming.
Thank you for taking the time to evaluate our community. We value your feedback and appreciate your honesty. Please let us know if we can ever be of service to you in the future.
Have a wonderful day!
Sincerely,
Kimberly J. Taylor, CAM
Community Director
Have a wonderful day!
Sincerely,
Kimberly J. Taylor, CAM
Community Director
Apartment Review from a Current Renter
Because we felt Mislead about how the renovations looked
Apartment Review from a Current Renter
They dont even send out rent due notifications and charges late fees before letting you know.
Apartment Review from a Current Renter
I would because the maintenance is amazing. I would not because the apartments amenities are out dated (paint, appliances, counters, etc).
Hello,
Thank you for the excellent review of our maintenance team. We think they're wonderful as well! I am the new Community Director for Northwest Hills and would love the opportunity to meet with you to discuss things we may be able to do for you in your home to make you more comfortable. Please contact me if you'd like to discuss some options.
Sincerely,
Kimberly J. Taylor, CAM
Community Director
Northwest Hills
512-346-0384
ktaylor@cwsapartments.com
Thank you for the excellent review of our maintenance team. We think they're wonderful as well! I am the new Community Director for Northwest Hills and would love the opportunity to meet with you to discuss things we may be able to do for you in your home to make you more comfortable. Please contact me if you'd like to discuss some options.
Sincerely,
Kimberly J. Taylor, CAM
Community Director
Northwest Hills
512-346-0384
ktaylor@cwsapartments.com
Apartment Review from an Independent Evaluator
The community showed its age, but the upgrades helped make it feel a little more updated. The amenities were appropriate for the price. I did not feel there was anything special about the community that set it apart.
Sincerely,
Kimberly J. Taylor, CAM
Community Director